The term "personal information" as used in this Policy refers to data such as an individual’s name, telephone number, e-mail address, street address, etc., as well as an individual’s accounts or relationships with the Company or other parties, that can be used to identify the individual (including information that can be readily matched with other information for the purpose of identifying the individual).
In compliance with laws regarding personal information and the relevant standards, Kodo may appropriately collect personal information from customers in the following cases listed below. Kodo will never ask for information beyond the scope of the company' s activities.
When using the services provided by Kodo, we may keep a record of customers' personal information including name, address, telephone number, fax number, e-mail address, and responses to questionnaires, etc. to be used for the following purposes:
Kodo will not disclose personal information to a third party except in the following cases:
In regard to items 3 and 4 above, in the instance where personal information in disclosed to an affiliated third party, said party will contract with the company that they will only use personal data for the agreed upon purpose, and will not disclose it to other parties. (Unless Kodo has contacted a customer about some specific predetermined exception, affiliated business partners will never use personal information for purposes other than those outlined above.)
Customers have the right to obtain confirmation concerning whether Kodo is holding or processing personal data relating to a customer, and confirmation concerning the use of the personal information collected. If such a request is made, Kodo requires that the customer or appropriate representative for the customer provide proof of identitity.
However, Kodo cannot release the above-mentioned information in any of the following cases:
Furthermore, requests for notification or disclosure of information will be subject to a charge to cover actual costs.
Kodo will make all efforts to promptly correct or delete any errors in collected personal information.
Further, with respect to such personal data which Kodo places in a systematic collection controlled by the company, the data subjects have the right to correct their personal data when the data are incorrect, or request cessation of use, deletion or exclusion from information sharing with third parties. In such a case, the request will be carried out promptly upon verification that the personal making the request is indeed the data subject.
However, Kodo will not delete the minimum personal information required to conduct normal business operations.
When using the "Kodo Ticket Reservation Site", users may at any time review or update personal information by logging in to the site. To protect user privacy and security, we will take reasonable steps to verify user identity before granting access or making corrections.
If at any time a customer wishes to quit "Friends of Kodo" or cease to receive our newsletter, etc., he or she may log onto the Japanese Kodo website and press the "registration change" button to go through this process online. Customers may also contact Kodo directly (contact information listed below) to make such requests.
The entirety of Kodo's business affairs is handled by the three organizations outlined below. Personal information collected by one company may be shared with other Kodo-Group companies.
Principal business activities: Manages business affairs related to the group's performance activities. Maintains the "Kodo Online Store," the "Kodo Ticket Reservation Site", and oversees the manufacturing and marketing of official Kodo merchandise.
Kitamaesen, Kodo's mother company, serves as a base from which Kodo interacts with the rest of the world, sharing the culture unique to Sado Island. The name of this company comes from the "Kitamaebune" or northern-bound ships which once flourished in the Japan sea, carrying people, goods and culture from port to port in Edo-period Japan.
Principal business activities: Acts as an umbrella for Kodo's non-profit activities. Non-profit activities include workshops, the planning and production of the annual international arts festival "Earth Celebration", maintenance of the Kodo Library and Kodo Apprentice Centre, sponsorship of research on traditional performing arts, book publication, and maintenance of the "Friends of Kodo".
Supporting non-profit activities which a focus on social education, the Kodo Cultural Foundation strives to expand Sado-based activities and to give back to the community that Kodo has made its home.
Principal business activities: Manages group copyrights, planning and production of recordings, workshop planning and production, the development and sale of musical instruments used in Kodo's performances as well as other crafts and goods particular to Sado Island.
Emloying a unique understanding of the "interaction between people and things" cultivated through Kodo's extensive stage experience, Oto Daiku strives to develop a wide range of superior products.
The Kodo Ticket Reservation Site uses "cookies" to identify particular users. Cookies may be transmitted from the server of our site and stored in the personal computers of our site users.
This Policy applies only to the Kodo Sites to the exclusion of third-party websites. Kodo may provide links to other websites which it believes may be of interest to visitors, and we aim to ensure that such websites are of the highest standard.
However, due to the nature of the World Wide Web, Kodo cannot guarantee the privacy standards of every website to which it links or be responsible for the contents of sites other than the Kodo sites, and this Policy is not intended to be applicable to any linked, non-Kodo site.
Kodo may at times ask for customers' personal information in order to provide our services, and we will treat that information with the highest standard of confidentiality as described in this Policy. However, there are times when the information transmitted to our site, such as a response to an online questionnaire or entry into our weblog, when personal information may be compromised to third parties without the knowledge of the user and/or Kodo.
Customers are asked to take the appropriate measures to make sure that online transmissions are secure and passwords are kept confidential.
This document was created on April 1, 2005
Amended on October 4, 2006
Amended on April 1, 2008
Amended on June 1, 2009